Frequently Asked Questions
Quick answers about ordering, custom designs, payments, and delivery.
How do I place an order?
Go to Shop, choose a product, and continue to checkout. For team orders, use the group order flow so you can provide roster details.
Can I request a custom design?
Yes. Use the custom design upload flow (or contact us) and include your preferred colors, team name, and any references (logos, pegs, or inspirations).
What information should I provide for team roster orders?
Prepare the player names, jersey numbers, and sizes. If you have a logo file, include it so it can be applied consistently.
How does proofing and revision work?
After you submit your order details, we may provide a proof for review. If you need changes, share clear revision notes so we can update the next version.
What payment methods are accepted?
Payment options depend on the available methods shown during checkout. If you have a payment concern, use the Contact Us form so we can assist.
How can I track my order?
Use the Order Tracking page and enter your tracking number or order reference if provided.
How do I contact support?
Use the Contact Us page and send your inquiry. Include your order reference (if you have one) so we can respond faster.